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Refund Policy

Refund Policy

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Thank you for choosing our services. We want you to be fully satisfied with your purchase. If you are not happy with your order, please review our refund guidelines below.

 

Eligibility for Refunds

  • Refund requests must be made within 14 days of purchase or delivery of the product/service.

  • To qualify for a refund, the product or service must be unused, in its original condition, and accompanied by proof of purchase.

  • Custom or made-to-order items (including CNC machining, 3D printing, and design work) are non-refundable, except in cases of defects or errors caused by us.

 

Non-Refundable Items

  • Custom fabrication, prototypes, design/modeling work, or any product created specifically to your specifications.

  • Services that have already been started or completed.

 

Defective or Incorrect Orders
If you receive a defective product or an order that does not match the agreed-upon specifications, please contact us within 7 days. We will review the issue and, if approved, offer a repair, replacement, or refund at our discretion.

 

Processing Refunds
Approved refunds will be issued to the original payment method. Processing time may vary depending on your financial institution.

 

Contact
For refund requests or questions, please reach out to us at: AKPTypes@gmail.com

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Governing Law
This Refund Policy is governed by the laws of the State of Connecticut.

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